Terms and Conditions

jannah market is operated by gannah market, commercial registration number 01002929335, tax card number 2504446263674871, business address 10th district, nasr city, cairo, egypt 4444021. Domain: eljannahmarket.com.

Products are subject to availability. If an item is unavailable, we may contact you to replace it, remove it, refund it, or cancel the order.

Images are for illustration and packaging may differ. We try to keep prices, descriptions, and details accurate, but occasional mistakes may happen.

Prices are shown in EGP. Delivery fees, taxes, or other charges will be shown before checkout when applicable.

You must provide correct phone and address details. Orders are confirmed after successful placement and/or store confirmation. We may reject or cancel orders due to unavailable items, incorrect data, suspected fraud, or delivery area issues.

Payment methods may include cash on delivery and online payments depending on availability. Online payments are processed through Paymob. We do not store card details or CVV.

Delivery areas: nasr city and the surrounding areas. Delivery time may vary due to traffic, item availability, weather, or operational reasons.

Returns and refunds are handled according to our Return and Refund Policy.

We are responsible for providing the service with reasonable care. To the extent allowed by law, we are not liable for indirect losses, delays outside our control, or issues caused by incorrect customer information.