Contact methods
Reporting issues
Please report order issues within 24 hours of delivery or order receipt.
Refund and return support
For refund or return requests, please include your order number, phone number used for the order, a short description of the issue, and photos if the item is damaged, expired, unsafe, or does not match the order.
Common reasons we can help with
- Wrong item
- Missing item
- Damaged item
- Expired item
- Product does not match the order
- Payment deducted but order failed
- Delivery issue
- General question